Version dated 30 July 2026.
These Terms of Service (the "Terms") govern access to and use of the Scanlead service by any person who creates an account or subscribes to a plan.
The Scanlead service is published and operated by Quantum Liquid LLC, a Wyoming Limited Liability Company, with its registered office at 30 N Gould St, Sheridan, WY 82801, United States of America ("Scanlead" or "we").
Creating an account, using the Service, or subscribing to a plan constitutes full and complete acceptance of these Terms.
Access to the Service is reserved for natural persons aged 16 or over, acting in a professional capacity. Creating an account on behalf of a legal entity is authorized provided the representative has authority to bind that entity.
The User undertakes to provide accurate, complete, and up-to-date information when creating the account, and to keep such information up to date throughout the duration of use of the Service.
The User is responsible for the confidentiality of their credentials and for all activities carried out via their account. The User undertakes to enable two-factor authentication for accounts with access to sensitive data and to notify Scanlead without delay at support@scanlead.io of any unauthorized use.
Scanlead enables professionals to capture and organize Leads at trade shows using three modes:
The Service also includes analytics dashboards and data exports in CSV and XLSX formats. Pro and Pro+ provide access to the v1 API and webhooks for connecting third-party tools; CRMlead can be connected directly via OAuth. HubSpot and Salesforce are not native integrations.
Scanlead is a SaaS platform accessible online. No software is permanently installed on User devices other than through the PWA (Progressive Web App) mechanism.
The Service is offered under three plans, the features and prices of which are detailed at https://scanlead.io/pricing.
Free of charge, no commitment, no credit card required. Limit: 50 business cards per month per Workspace, including badges, card scans and manual entries. Basic features: QR capture, OCR capture, manual capture, CSV and XLSX export.
EUR 19 per month, excluding applicable taxes. Unlimited scans. Full history, XLSX exports, advanced filters, custom branding on exports.
EUR 39 per month, excluding applicable taxes. All Pro features, plus: up to 5 users per Workspace, access to the v1 API and webhooks, a direct connection to CRMlead, priority support, service level commitment (SLA) of 99.5%.
The Free plan is free with no time limit. No credit card is required to use it. Switching to a paid plan is at the User's discretion.
Payments are processed by Stripe, Inc. (licensed payment processor). Scanlead is the seller of the service for applicable tax purposes and is responsible for collecting applicable VAT. Invoices are available from the Stripe customer portal, accessible via "Settings > Billing".
Billing occurs monthly, on the anniversary date of the initial subscription. Prices are denominated in euros. Invoices are accessible from the "Settings > Billing" section of the account.
The Subscription automatically renews at expiry for an equivalent period, at the then-current rate, unless canceled by the User before the renewal date. This automatic renewal is disclosed at subscription and reminded in payment confirmation emails.
If payment fails, Scanlead notifies the User and suspends access to paid features after a grace period of 7 days. Data remains stored for an additional 30 days, during which the User may export it.
The User may cancel their Subscription at any time via the Service interface ("Settings > Billing > Cancel"). Access to paid features is maintained until the end of the paid period. No pro rata refund is due, save for mandatory statutory provisions.
In accordance with Directive 2011/83/EU on consumer rights, natural person Users acting for purposes outside their professional activity have a withdrawal period of 14 days from the conclusion of the contract. Exercise of this right may be notified to support@scanlead.io.
A consumer User who expressly requests the commencement of service performance during the withdrawal period acknowledges that they lose the right to withdraw once the service has been fully performed, in accordance with Article 16 of the Directive.
Users acting in a professional capacity do not benefit from the right of withdrawal. No refund is due after the first use of the paid Service.
The User undertakes to use the Service in compliance with applicable laws and regulations, and in particular to:
In the event of breach, Scanlead may suspend or terminate access to the Service under the conditions of Section 15.
The User retains full ownership of the Leads and Content recorded via the Service. Scanlead claims no intellectual property rights over this data. No User or Contact data is used to train artificial intelligence models.
The User grants Scanlead a non-exclusive, worldwide license, limited to the duration of the Subscription, solely for the purpose of providing the Service (hosting, backup, display, export, processing at the User's request).
For Leads, the User is the controller and Scanlead is the processor. The terms are set out in the Data Processing Agreement (DPA) that supplements these Terms and forms an integral part of them.
The Service, including the software, source code, interfaces, visual identity, logos, the "Scanlead" mark, and all elements composing it, is the exclusive property of Quantum Liquid LLC or is licensed to it. These Terms do not entail any transfer of rights in this respect.
Scanlead uses reasonable efforts to ensure the continuous availability of the Service. No service level commitment is made for the Free and Pro plans.
For Pro+ subscribers, Scanlead commits to a monthly availability of 99.5%. In the event of a failure to meet this commitment, a pro rata credit is granted upon request sent to support@scanlead.io within 30 days of the incident. Scheduled maintenance windows announced 48 hours in advance are excluded from the calculation.
The Service is provided "as is". Scanlead does not warrant that the Service will be free of defects, or that it will meet specific needs not contractually agreed. Statutory warranties and other mandatory guarantees remain applicable to consumer Users.
To the extent permitted by law, Scanlead's total liability under these Terms, all heads of damage combined, is limited to the amounts actually paid by the User during the 12 months preceding the triggering event.
Scanlead shall not be liable for indirect damages, in particular loss of revenue, loss of clientele, loss of image, or loss of data when caused by the User, save for gross negligence or willful misconduct.
The limitations of this section do not apply to damages that cannot be excluded or limited under applicable law, in particular in respect of personal injury or willful misconduct.
Neither Party may be held liable for a failure to perform its obligations resulting from a case of force majeure within the meaning of applicable law, including natural disasters, acts of war, acts of terrorism, decisions of public authorities, pandemics, or telecommunications failures beyond its control.
The contract is entered into for an indefinite term from the creation of the account. It continues as long as the User maintains an active account.
The User may terminate at any time via the Service interface, in accordance with Section 6.1.
In the event of a material breach by either Party, the other may terminate the contract by written notice after a 30-day notice period that remains without effect, save in emergencies justifying immediate suspension (unlawful activities, breach of Service security).
Upon termination, data is retained for 30 days to allow export, then deleted. Provisions relating to intellectual property, limitation of liability, confidentiality, and dispute resolution survive termination.
Scanlead may amend these Terms. Any material change is notified by email and via an in-app banner at least 30 days before its entry into force. Continued use of the Service after this period constitutes acceptance. If the User does not accept, they may terminate their Subscription at no cost.
Scanlead may assign these Terms and its rights and obligations to a third party in connection with a merger, business transfer, or restructuring. The User may not assign these Terms without the prior written consent of Scanlead.
Scanlead may suspend access to the Service in the event of a material breach of Sections 7 (acceptable use) or 5 (payment), after prior notice, save in emergencies. Suspension does not terminate the contract.
These Terms are governed by the laws of the State of Wyoming, United States of America, excluding its rules on conflict of laws.
Any dispute relating to the formation, performance, or interpretation of these Terms falls within the exclusive jurisdiction of the courts of Sheridan County, State of Wyoming, United States of America.
Consumer Users residing in the European Union retain the benefit of the mandatory provisions of their national law and may bring proceedings before the courts of their State of residence in accordance with Regulation (EU) 1215/2012 (Brussels I recast). They may also use the European Commission's online dispute resolution platform (https://ec.europa.eu/consumers/odr).
Notices to Users are sent to the email address associated with the account. Notices to Scanlead are sent to support@scanlead.io, or by postal mail to the address set out in the preamble.
These Terms, the Privacy Policy, and the DPA constitute the entire agreement between the Parties and supersede any prior agreement relating to the same subject matter.
If any provision is held to be invalid or unenforceable, the remaining provisions shall remain in force.
The failure of Scanlead to enforce a breach of a provision shall not constitute a waiver of the right to enforce it later.
These Terms are offered in several languages. In the event of any discrepancy in interpretation, the English version prevails.