Clear answers.

No. Scanlead runs in your browser (Safari, Chrome, Brave, Edge). Open scanlead.io from your smartphone, sign in, and start scanning. No store, no updates to manage. Tip: add the page to your iOS or Android home screen for one-tap launch.

Scanlead reads all QR codes that encode a vCard, a contact JSON, or a profile URL. Major trade shows (Web Summit, Hannover Messe, Farnborough, etc.) all use these standard formats. If the badge is unreadable, switch to OCR mode (card photo) or manual entry in one tap.

Yes. Scans are stored locally in your browser and sync as soon as connectivity returns. You can capture 50 leads in a row without signal, then they all upload at once.

Yes. The engine recognises Latin, Greek, Cyrillic, Chinese, Japanese and Korean scripts. Emails, phone numbers and URLs are detected independently of the language.

On Pro+, connect your CRM via OAuth from Settings, and each lead is pushed automatically when created. On Free and Pro, export to CSV or Excel from the event page and import into your CRM.

Of course. Open the record from the list and edit the name, company, email, status, and notes. Changes are timestamped.

Yes. No card required, no trial trap. 25 scans per month, CSV export, 30-day history. You upgrade only when you genuinely need to.

All major cards (Visa, Mastercard, Amex), Apple Pay, Google Pay and SEPA transfer. Payment is handled by Stripe (PCI DSS Level 1).

The displayed price is net of VAT. Tax is applied automatically based on your country and status. Download your official invoices from Settings > Billing at any time.

Yes, in one click from Settings > Billing. No penalty, no commitment. You keep access to your paid plan until the end of the already-billed period, then automatically switch to Free.

The app offers an upgrade in 30 seconds. No lead is lost: your already-captured scans remain visible and exportable. Only capturing a new lead requires moving to Pro.

Up to 5 users per workspace on Pro+. Each member has their own login, their own scans, and sees the shared team pipeline. Need more than 5 seats? Write to us from the support page.

From Settings > Team, type their email, choose their role (Owner, Admin, Member), and they receive an invitation link. They create their password and join the workspace in 20 seconds.

Yes, from Settings > Account > Security. You can also click 'Forgot password' on the sign-in page and receive a reset link by email.

From Settings > Account > Delete account. Deletion is immediate: your account, workspaces, leads, invoices. No recovery possible after confirmation. To take a break without losing data, cancel the subscription: you switch to Free and your leads stay accessible.

Postgres database at Supabase, Europe region (Frankfurt). No transfer to the USA. Automatic daily backups, encrypted, kept for 30 days.

Yes. Clear privacy policy, right to export, right to erasure, no data resale. The data processing agreement (DPA) is available on request from the support page.

No. Never. None of your contacts, notes, or business card photos are used to train a model. OCR runs on a dedicated engine that does not learn from your data.

Full CSV and Excel export, available in one click from each event. You get contacts, statuses, notes, history. Nothing is locked in.

Safari iOS 15+, Chrome Android and desktop, Brave, Edge, Firefox 100+. The camera for QR scanning requires HTTPS and browser camera permission (requested on your first scan).

Yes, on Pro+. Standard REST, token authentication, leads, events, exports endpoints. Documentation available from Settings > API.

Yes on Pro+. Events: lead.created, lead.updated, event.closed. HMAC-signed JSON payload to verify origin.

On a custom quote, for trade-show organisers who want to offer Scanlead under their brand to exhibitors. Write to us from the support page.